Ongoing discussions within the SWIM communities of interest
Formal Arrangements - Service Level Agreements
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Formal Arrangements
(SWIM Community of Interest)
Task Status This page manages the activities related to understanding formal arrangements. The relationships between service overviews, service definitions and service descriptions is discussed on the Artefacts to describe services page....
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Formal Arrangements - Service Level Agreements
(SWIM Supporting Material)
This page explains how the content of a service description relates to the content of a formal arrangement (e.g. a service level agreement). Introduction Term Definition Service description Information needed in order to use,...
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