EUROCONTROL ATM Lexicon:Privacy policy

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Effective 1 September 2009

EUROCONTROL is committed to ensuring that your privacy is protected. This privacy policy sets out how EUROCONTROL uses and protects any information that you give when you use this website.

Should our privacy policy be modified in the future, it will be posted on this page and you will be informed of it as a new effective date is displayed. If you have any questions about our privacy policy, please contact us.

What information we collect

The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the website that referred you to us, the files you download, the pages you visit, and the dates/times of those visits.

We may collect the following personal information when you register to one of our events or subscribe to one of our online services:

  • Name, job title and organisation
  • Contact information including email address
  • Other information relevant to visitor surveys.

What we do with the information gathered

The information gathered during general browsing of the “” domain is used to analyse trends and usage of the EUROCONTROL website and to improve the usability and usefulness of the site. It is not connected with any personal information.

We may collect personal information by which you can be identified for the following reasons:

  • Contact you in response to a query or suggestion
  • Manage and process your job application
  • Manage and process your registration to EUROCONTROL events and meetings
  • "Remember" your online profile and preferences
  • Statistical analysis.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting sites external to the "" domain and such sites are not governed by this privacy statement.

Controlling your personal information

If you have previously agreed to us using your personal information for the purpose of informing you about EUROCONTROL’s activities, you may change your mind at any time: just contact us and we will make the appropriate changes.

We will not sell, distribute or lease your personal information to third parties. We will not use your personal information to send you promotional information about third parties which we think you may find interesting.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.